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Newsletter 5 Small Business Too Big to ignore

Newsletter 5 Small Business Too Big to ignore

Small Business Too Big to ignore Last week small business came out fighting through Australia Business Limited and local chamber of commerce with other associated business groups. The campaign: “Too Big to Ignore”.  We learnt that small businesses employ 7,000,000...
Newsletter 3 Customer Service A retail Secret

Newsletter 3 Customer Service A retail Secret

Customer service- A retail secret You have to ask, where has good old fashion customer service gone?  We have all experienced service in good or bad forms, and if we deliver mediocre or poor service then customers have more options than ever to go to competitor stores...
Newsletter 2 Not all our Newspapers are dying!

Newsletter 2 Not all our Newspapers are dying!

Not all our Newspapers are dying! We read with interest that circulation has dropped in the Australian by 8% and Sydney Morning Herald around 14%; whilst the Daily and Sunday Telegraph have increased their reach. You can’t help wondering if bosses of News limited and...

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